Topic: organizations as systems

topics > Group: organizations

coordination system

commitment as a system
natural language as a system
thought is computational


An organization can be seen as systems of rules, roles, information, and decision making. The Weber-Taylor school improved efficiency by studying work and developing better systems. With computers, the systems view is increasingly common.

Holt believes in identifying and systematizing roles. Flores sees organization as a system of commitments and responsibilities. Nygaard and Handlykken worry about the dehumanization of computers. Stroustrop recognizes the importance of common sense in running an organization. (cbb 4/98)

Subtopic: organization as system up

Quote: an organization is a system of work tasks, an information system, a decision system, a power system, and a social system all together [»nygaK_1981]
Quote: Weber-Taylor school--solve problem of managing large groups by rules about breakdown of work, spans of control, authority and responsibility [»peteTJ_1982]
Quote: in Structured Analysis, an organization is an information processing system of rules, people, tools, and raw materials [»bansJP4_1993]
Quote: a system is those aspects of an organization that can be described and analyzed by formal means [»holtAW3_1979]
Quote: a system is the coordination of actions and states of human and mechanical participants by communication [»holtAW8_1977b]
Quote: organizing an object means organizing its components; you can not organize a closet independent of organizing its shoes and shirts [»daviD11_1974]

Subtopic: network of people and machines up

Quote: a computer system effects an organization in how people interact and about what [»cipoJ11_1982]
Quote: an organization becomes a network of people and machines linked by electronic communication; human communication decreases [»nygaK_1981]
Quote: three stages of computer technology in an organization: a large computer, a common data base, a network [»nygaK_1981, OK]
Quote: the strength of unions is the solidarity of its members; this is reduced when direct cooperation becomes less meaningful for work [»nygaK_1981]

Subtopic: rules, deadlines up

Quote: a coordination science of laws about realizable rules--what rules work [»holtAW3_1979]
Quote: only some ways work for organizing cooperative and competitive relationships between men; i.e., there exists a science of systems [»holtAW_1979]
Quote: the rules of an organization include when it's too late and what to do about it, whom to give it to, etc. [»holtAW5_1983]
Quote: computers can help with rules, and nothing else [»holtAW5_1983]
Quote: a role must be fully explicable if a computer is to act in the role; roles of real, responsible people are not explicable [»holtAW_1979]
Quote: business and social life is full of deadlines that form a complex web of dynamic relations; developed by trail and error [»holtAW_1979]
Quote: INFORMATION is relative to organized activity; information depends on the human organization that uses it [»holtAW_1997]

Subtopic: organizations as commitments and communication networks up

Quote: organizations are networks of commitments [»winoT_1986]
Quote: analyze communication via commitments made in conversations instead of information transfers and decisions [»florCF_1980]
Quote: the core of an organization is networks of recurrent conversations for meeting requests and contingencies [»winoT_1986]
Quote: systematize an organization by dealing with recurrent patterns of break-downs; a new way of speaking, a reorganization of understanding [»florCF_1980]
Quote: organizations exist as networks of directives and commissives with a division of labor to cope with break-downs [»florCF_1980]
Quote: in a non-verbal conversation need confirmation that the conversation has not stopped when silence occurs [»florCF_1980]
Quote: we need face-to-face or oral conversations to remain human beings endowed with moods and a broad understanding [»florCF_1980]

Subtopic: rank-frequency up

Quote: moving people to raw material distributes cities while moving raw materials to people unifies cities; e.g., product of rank-frequency is constant for U.S. cities in 1940 [»zipfGK_1949]
Quote: the rank-frequency distribution of cities by size leads to a rank-frequency distribution of phone calls by distance [»zipfGK_1949]

Subtopic: problems up

Quote: common sense can be lost when an individual or organization tries to follow proper procedures [»stroB_1991]
Quote: it is disturbing when indirect communication by data screens is substituted for human communication [»nygaK_1981]
Quote: when an organization interacts through a common data base, workers relate to a pre-defined model of reality instead of reality itself

Related Topics up

Group: coordination system   (8 topics, 217 quotes)
Group: systems   (17 topics, 530 quotes)

Topic: commitment (31 items)
Topic: commitment as a system (22 items)
Topic: natural language as a system (43 items)
Topic: roles (21 items)
Topic: rules (43 items)
Topic: thought is computational
(60 items)

Updated barberCB 10/04
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