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Quote: expertise develops as the user's mental model matches the abstract system model; an interface should reveal the system model
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Topic:
mental models, consistency, and interface metaphors
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Expertise with a system develops as the abstract … through experience … . If the [user] interface can give the … accurate and workable view, and to acquire it … Google-1 Google-2
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Topic: mental models, consistency, and interface metaphors (49 items)