Quote: the combined skill and knowledge of workers is far greater than management's; management is ignorant about what constitutes a proper day's work

Quotation

the writer realized that the greatest obstacle to harmonious cooperation between the workmen and the management lay in the ignorance of the management as to what really constitutes a proper day's work for a workman. He fully realized that, although he was foreman of the shop, the combined knowledge and skill of the workmen who were under him was certainly ten times as great as his own. He therefore obtained the permission ... to spend some money in a careful, scientific study of the time required to do various kinds of work.   Google-1   Google-2

Published before 1923

Related Topics

Topic: managing people (64 items)