Benbasat, I., Wand, Y.,
"Command abbreviation behavior in human-computer interaction",
Communications of the ACM, 27, 4, pp. 376-383, April 1984.
382 ;;Quote: over 80% of subjects who abbreviated commands used truncation exclusively; few abbreviation errors
ThesaHelp: ACM references a-e (259 items)
ThesaHelp: references a-b (396 items)
Topic: ease of use (46 items)
Topic: abbreviated input (10 items)