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QuoteRef: lindM_2004
Topic:
usability errors
Topic:
preventing accidental errors
Reference
Linderman, M., Defensive design for the Web, Berkeley, California, USA, New Riders, 2004, SBN 0-7357-1410-X. Google
222 ;;Quote: the contingency design test begins with user interaction errors; e.g., skip a required field, fix a mistake, check a bad or mistyped URL, try customer support, what if there are no results
Topic: usability errors (6 items)
Topic: preventing accidental errors (37 items)