Quote: usability labs create a distorting, artificial environment; no motivation, wrong social and work contexts, different temporal requirements

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Further, we were discovering that the conditions of … the relation of the data to life was … experiment destroys are the motivational context (the person … a network of support to call on), the … the next day), and the work context (the …   Google-1   Google-2

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Topic: problems with usability testing (16 items)