[Jeffries et al., CHI'91] took a software product that was at … [The groups were human interface specialists, user-interface tester, programmers with guidelines, and programmers with "cognitive walk-through." The specialists found 12x more problems/ person-hour than the UI tester. Programmers with guidelines found 6x and those with walk-through found 3x more problems/person-hour than the UI tester.] … [p. 60] The Jeffries study is exactly in line … people involved in a software effort produces a …
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