xiii ;;Quote: with a visible interface, users are aware of where they are, where they are going, and what objects are available

7 ;;Quote: every change to software will be re-experienced, all at once, by users running a new version

26 ;;Quote: even though test subjects report that keyboarding is faster than mousing, the stopwatch consistently shows the opposite; reaching for the mouse becomes an automatic activity

31 ;;Quote: do not use emotional words in a user interface; e.g., "kill," "abort," and "default"

42 ;;Quote: design a user interface with standard, defined objects; the appearance and behavior of such objects should always be the same

59 ;;Quote: user-interface specialists found twice as many problems as programmers with guidelines and 12x more problems than user-interface testers

61 ;;Quote: use graphic designers for the visual elements in a user interface; they can communicate more information in less space

81 ;;Quote: video tape is not effective in usability testing; it is expensive, and it pits testers against engineers

159 ;;Quote: Vellum has a Drafting Assistant to suggest relationships and commands such as 'on', 'intersection', 'tangent'; a use of "animated language"

204 ;;Quote: pull-down menus on a menu bar provides a large target with an infinite height; allows fast access

206 ;;Quote: use borders for fast access to the first and last item of a pop-up menu; leave the sides open for canceling the operation