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Quote: if an interface is obscure; users can't anticipate the consequences of actions; causes tension, uncertainty, and fear of unrecoverable error
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Topic:
mental models, consistency, and interface metaphors
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Because of the often obscure nature of the … actions he performs. This leads to feelings of … becomes overly timid and cautious in his dealings … Google-1 Google-2
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Topic: mental models, consistency, and interface metaphors (49 items)