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Quote: ethnography is the study of users in their own work environment; video helps capture tacit skills, tricks of the trade, and ways of communicating
Topic:
task communication
Group:
testing and evaluating user interfaces
Quotation Skeleton
In any setting, there are skills, tricks of … tend to be tacit--seen but unnoticed--so getting several … unlikely to reveal these practices. So, many researchers … often using video to support these observations. … [p. 43] when trying to get a rich understanding … Google-1 Google-2
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Topic: task communication (49 items)
Group: testing and evaluating user interfaces (9 topics, 262 quotes)