marketing technical products and innovations
direct engagement and theater in a user interface
novice users and the UserInterface
Adams, K.A., Halasz, I.M.,
"25 ways to improve software user manuals",
Softfair Proceedings, IEEE, Computer Society Press, pp. 3-8, July 1983.
excellent collection of what makes a good user's manual.
|3 ;;Quote: errors in software user manuals: too much mechanics, too little meaning, few ties to user's abilities, little feedback, too technical|
|4 ;;Quote: need personal involvement to adopt innovations|
|5 ;;Quote: need to locate proper keys before learning to activate commands|
|6 ;;Quote: a software manual should discuss creative use of the software
ThesaHelp: references a-b (396 items)
Topic: software documentation (64 items)
Topic: marketing technical products and innovations (17 items)
Topic: direct engagement and theater in a user interface (35 items)
Topic: novice users and the UserInterface (25 items)