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QuoteRef: adamKA7_1983
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ThesaHelp:
references a-b
Topic:
software documentation
Topic:
marketing technical products and innovations
Topic:
direct engagement and theater in a user interface
Topic:
novice users and the UserInterface
Reference
Adams, K.A., Halasz, I.M., "25 ways to improve software user manuals", Softfair Proceedings, IEEE, Computer Society Press, pp. 3-8, July 1983. Google
Notes
excellent collection of what makes a good user's manual.
3 ;;Quote: errors in software user manuals: too much mechanics, too little meaning, few ties to user's abilities, little feedback, too technical
4 ;;Quote: need personal involvement to adopt innovations
5 ;;Quote: need to locate proper keys before learning to activate commands
6 ;;Quote: a software manual should discuss creative use of the software
ThesaHelp: references a-b (396 items)
Topic: software documentation (64 items)
Topic: marketing technical products and innovations (17 items)
Topic: direct engagement and theater in a user interface (35 items)
Topic: novice users and the UserInterface (25 items)