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QuoteRef: carrJM10_1986
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Reference
Carroll, J.M., Campbell, R.L., "Softening up hard science: reply to Newell and Card", pp. 13-31, Proceedings of the Fourth Symposium on the Empirical foundations of Information and software science, Atlanta, Georgia, October 1986, Plenum Press 1987. Google
18 ;;Quote: small differences in a user interface can cause large differences in usability; e.g., command names. A quantitative approach is inappropriate
24 ;;Quote: predicting behavior tokens in ideally skilled performance ignores errors, boundary conditions, and why people act
28 ;;Quote: real interface design requires real users using real applications to achieve real goals; laboratory studies of simple and repetitive tasks are often irrelevant
ThesaHelp: references c-d (337 items)
Group: testing and evaluating user interfaces (9 topics, 258 quotes)