118 ;;Quote: with face-to-face communication much fewer messages to confirm that the seeker at the right part

123 ;;Quote: face-to-face speakers used 14% more words and 23% more different words then voice only

123 ;;Quote: similarity between face-to-face communication and voice-only may explain success of telephone and failure of videophone

125 ;;Quote: problem solution is twice as fast with a voice channel instead of a paper channel

125 ;;Quote: about a third of time spent communicating during cooperative task solving

125 ;;Quote: searching for information largest category of activity for most modes of communication

125 ;;Quote: voice communicators used 13x as many words and 4x as many unique words as are necessary