Cashman, P.M., "MONSTR Version 1.0 User's Reference Manual", Wakefield, Massachusetts, Massachusetts Computer Associates, Technical Report CA-7911-0101, November 1, 1979. revised May 15, 1980. Google
3 ;;Quote: a MONSTR trouble report always has an owner after someone accepts it; only the owner may alter it 4 ;;Quote: dispatching a MONSTR trouble report automatically sends it to the next organization in its protocol 4 ;;Quote: a notice is like a trouble report without a protocol; either modification or cancellation 4 ;;Quote: a frozen trouble report can not be altered 5 ;;Quote: MONSTR can report overdue responses to a trouble report 6 ;;Quote: MONSTR can report related trouble reports 11 ;;Quote: a MONSTR trouble report includes the record of a continuing conversation about the problem
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