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QuoteRef: leeI6_1996
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Lee, I., Pitt, G., Iyer, R.K., "Efficient service of rediscovered software problems", Digest of Papers, FTCS-26 The Twenty-Sixth Annual International Symposium on Fault-Tolerant Computing, IEEE Computer Society and IEICE , June 1996, pp. 348-352. Google
348 ;;Quote: with a large user base, most field software failures are rediscoveries of previously reported problems
348+;;Quote: a rediscovery of a previously reported problem wastes service resources
348 ;;Quote: diagnosed 80% of previously discovered software failures with procedure call traces and other code-oriented symptoms
348+;;Quote: enhanced the diagnosis of previously discovered software failures with predefined error values for certain data items
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