QuoteRef: willTR4_1992

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references t-z
minimal manuals and guided exploration
software documentation
direct engagement and theater in a user interface
ease of learning
expert users


Williams, T.R., Farkas, D.K., "Minimalism reconsidered: Should we design documentation for exploratory learning?", SIGCHI Bulletin, 24, 2, April 1992, pp. 41-50. Google

41 ;;Quote: guided exploration is closely related to discovery learning, e.g., Bruner; teach with trial-and-error learning by the student, not by teaching the facts
42 ;;Quote: guided exploration learning is inefficient, authoritarian, and emphasizes declarative knowledge at the expense of procedural knowledge
43 ;;Quote: guided exploration forces a new user to figure out the desired procedures; neither efficient nor humane for users who want finish
43+;;Quote: a manual should allow a new user to immediately articulate and pursue his or her own goals
46 ;;Quote: the minimal manual results could be due to reducing a 180-page manual into a 45-page one; without benefit of guided exploration
48 ;;Quote: compared guided exploration plus explicit procedures with a traditional tutorial; the former did better, faster, and more accurately
49 ;;Quote: computer users spontaneously engage in discovery learning by skipping and skimming; creates a guided exploration manual
49 ;;Quote: expertise requires procedural knowledge that is best acquired by simple, straightforward procedural steps

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ThesaHelp: references t-z (309 items)
Topic: minimal manuals and guided exploration (44 items)
Topic: software documentation (64 items)
Topic: direct engagement and theater in a user interface (35 items)
Topic: ease of learning (36 items)
Topic: expert users (25 items)

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