KMSquote: KMS users stay oriented because of hierarchical structure (top-down refinement)

Quotation

Users stay oriented:] Hierarchical skeleton. KMS strongly encourages a top-down, stagewise refinement approach to organizing material in the database. The resulting hierarchical "skeleton" in the database helps users build a coherent mental model of the database. They can remain oriented when navigating because they can always see whether they are selecting a hierarchical link or a cross-reference (annotation items are prefaced by "@").   Google-1   Google-2

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