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Quote: if you must change a system, make it a large and obvious one; otherwise accidental errors become easy

topics > all references > references t-z > QuoteRef: tognB_1990 , p. 76



Topic:
mental models, consistency, and interface metaphors
Topic:
change
Topic:
ease of use

Quotation Skeleton

The following two principles, taken together, offer the … most important to the user: 1. Consistent interpretation … If the system as sender acts in some … that new behavior. … But if the system suddenly interprets the user's … [from 'readjust margin' to 'remove everything] the user is going to be more than a little … often fear making changes that are highly visible. … new appearance for a program, people will just … want to save this document … ?" [and many accidents will occur] … What starts out as a conscious skill quickly …   Google-1   Google-2

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Additional Titles

Quote: consistent interpretation of user behavior by a system is more important than consistent system objects or behaviors

Related Topics up

Topic: mental models, consistency, and interface metaphors (49 items)
Topic: change (28 items)
Topic: ease of use (46 items)

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