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Quote: Microsoft Office Assistant poorly rated for troubleshooting and for learning new applications
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Topic:
limitations of artificial intelligence and cognitive science
Topic:
user interface design
Topic:
identifying the user interface with the system
Quotation Skeleton
As subject for this study, a commonly used … and the World Wide Web as well as … the Office Assistant. … [p.225] Two thirds of the respondents (65%) reported … Also, among other strategies to troubleshoot problems (figuring … [4.2 mean out of 1-5], using the help index to find an answer [3.1?] and asking a human expert [3.0]), using the Office Assistant … [2.2] … using the Office Assistant was also ranked as … received similar rankings (Median = 2). The Office … agreed that they would use the Office Assistant … they would use it for this purpose. … [p. 231] the findings show clearly that the design … … The desire to provide the interface with a … agent is rejected. Google-1 Google-2
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Additional Titles
Quote: the design of a user agent should be guided by its task and not its social dimension
Topic: limitations of artificial intelligence and cognitive science (64 items)
Topic: user interface design (36 items)
Topic: identifying the user interface with the system (16 items)