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Quote: need to understand users through direct contact, interviews, observation, training exercises

topics > all references > references g-h > QuoteRef: goulJD3_1985 , p. 301



Group:
testing and evaluating user interfaces
Topic:
user-centered design

Quotation Skeleton

We recommend understanding potential users, versus "identifying," "describing," … with potential users, as opposed to hearing or … and discussions with potential users, and actual observations, … try to train designers to use an existing …   Google-1   Google-2

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Group: testing and evaluating user interfaces   (9 topics, 258 quotes)
Topic: user-centered design (65 items)

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