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Quote: in testing a user interface, allowed the tutor to ask probes such as "What did you expect to happen?"

topics > all references > references i-l > QuoteRef: knoxST5_1989 , p. 285



Topic:
testing user interfaces by transcripts

Quotation Skeleton

We decided to allow the tutor to ask … … [worried about defensive subjects and rationalizations] Consequently, we were very careful to avoid … on expectations, such as "What did you expect …   Google-1   Google-2

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Topic: testing user interfaces by transcripts (13 items)

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