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QuoteRef: knoxST5_1989
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Topic:
testing user interfaces by transcripts
Group:
testing and evaluating user interfaces
Reference
Knox, S.T., Bailey, W.A., Lynch, E.F., "Directed dialogue protocols: Verbal data for user interface design ", CHI'89 Proceedings, ACM, pp. 283-287, May 1989. Google
283 ;;Quote: question-answering protocol--naive users learn a system by asking questions of a tutor; find problems, needed information, how users learn systems
285 ;;Quote: in testing a user interface, allowed the tutor to ask probes such as "What did you expect to happen?"
287 ;;Quote: found directed dialogues between users and tutors sped up the design of interactive products
287 ;;Quote: use sequential disclosure of a function's components when testing an interface; identifies the important feature
ThesaHelp: references i-l (342 items)
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Topic: testing user interfaces by transcripts (13 items)
Group: testing and evaluating user interfaces (9 topics, 258 quotes)