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QuoteRef: mackWE10_1988
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Topic:
problem of information overload
Topic:
problems with information retrieval
Reference
Mackay, W.E., "Diversity in the use of electronic mail: A preliminary inquiry", ACM Transactions on Office Information Systems, 6, 4, pp. 380-397, October 1988. Google
Notes
study of 23 heavy electronic mail users before a trial use of
Information Lens
390 ;;Quote: those happy and successful with electronic mail keep their inboxes small, don't read all messages, and use few folders and distribution lists
390 ;;Quote: out-of-control users of electronic mail are archivers, read mail often, read and often file everything, keep a large inbox; and can't find messages
391 ;;Quote: prioritizer-type users of electronic mail do not read all mail, read only a few times a day, and use few mail folders
391 ;;Quote: archiver-type users of electronic mail try to read and file everything; many distribution lists; problems with finding old mail
ThesaHelp: ACM references m-z (280 items)
ThesaHelp: references m-o (268 items)
Topic: problem of information overload (23 items)
Topic: problems with information retrieval (51 items)