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Quote: users want throughput first, will use inappropriate experience, and will avoid new learning; software must take these paradoxes seriously
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Group:
psychology
Topic:
expert users
Quotation Skeleton
A premise of our discussion has been that … patterns of learning. [Production Paradox of wanting throughput first and Assimilation Paradox if using experience even if it is inappropriate.] … Both the paradoxes point to a single--and perhaps … [other refs]. Google-1 Google-2
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Group: psychology (9 topics, 303 quotes)
Topic: expert users (25 items)