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QuoteRef: carrJM_1987
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references c-d
Group:
goals for a programming system
Topic:
expert users
Group:
psychology
Reference
Carroll, J.M., Rosson, M.B., "Paradox of the active user", in Carroll, J.M. (ed.), Interfacing Thought. Cognitive aspects of human-computer interaction, Cambridge, Massachusetts, MIT Press, 1987, pp. 80-111. Google
80 ;;Quote: the paramount goal for users is throughput; this conflicts with learning new procedures for doing things
101 ;;Quote: users want throughput first, will use inappropriate experience, and will avoid new learning; software must take these paradoxes seriously
ThesaHelp: references c-d (337 items)
Group: goals for a programming system (21 topics, 971 quotes)
Topic: expert users (25 items)
Group: psychology (9 topics, 303 quotes)