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Quote: SmartHelp simulated intelligent help with a person, but none of the participants voiced suspicions
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Group:
testing and evaluating user interfaces
Topic:
help in UserInterface
Topic:
computer as an intelligent agent
Topic:
examples of usability studies
Quotation Skeleton
SmartHelp was convincing to users as a simulation … However, none of the participants "unmasked" the Wizard … Google-1 Google-2
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Group: testing and evaluating user interfaces (9 topics, 258 quotes)
Topic: help in UserInterface (33 items)
Topic: computer as an intelligent agent (49 items)
Topic: examples of usability studies (31 items)