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QuoteRef: furnGW11_1987
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references e-f
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ACM references f-l
Topic:
manual indexing
Topic:
alias names
Topic:
selecting command names for a user interface
Group:
testing and evaluating user interfaces
Reference
Furnas, G.W., Landauer, T.K., Gomez, L.M., Duamas, S.T., "The vocabulary problem in human-system communication", Communications of the ACM, 30, 11, November 1987, pp. 964-971. Google
abstract ;;Quote: wide variability found in spontaneous word choice; systems need unlimited aliasing
968 ;;Quote: commands and objects should have many, many aliases
970 ;;Quote: a single access term has a 10-20% hit rate; an optimized term is much better; unlimited aliasing is best
970 ;;Quote: analyze failures by users when interacting with a system
ThesaHelp: references e-f (168 items)
ThesaHelp: ACM references f-l (241 items)
Topic: manual indexing (19 items)
Topic: alias names (39 items)
Topic: selecting command names for a user interface (15 items)
Group: testing and evaluating user interfaces (9 topics, 258 quotes)