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QuoteRef: moliR3_1990
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ThesaHelp:
ACM references m-z
ThesaHelp:
references m-o
Group:
testing and evaluating user interfaces
Topic:
programming language design
Topic:
ease of use
Topic:
disorientation in a user interface
Topic:
error messages
Topic:
defensive programming
Reference
Molich, R., Nielsen, J., "Improving a human-computer dialogue", Communications of the ACM, 33, 3, March 1990, pp. 338-348. Google
338 ;;Quote: industrial data processing professionals could identify 44% of the serious faults in a human interface
339 ;;Quote: usability categories--simple/natural dialogue, user language, reduced memorizing, consistency, feedback, exits and shortcuts, error messages and prevention
339 ;;Quote: a system should always provide clearly marked exits; allows escape from accidental errors
339 ;;Quote: error messages should be defensive (blame the system), precise, and constructive
341 ;;Quote: should design dialogues to prevent or tolerate errors; e.g., alternative telephone number formats; widely ignored
ThesaHelp: ACM references m-z (280 items)
ThesaHelp: references m-o (268 items)
Group: testing and evaluating user interfaces (9 topics, 258 quotes)
Topic: programming language design (53 items)
Topic: ease of use (46 items)
Topic: disorientation in a user interface (13 items)
Topic: error messages (37 items)
Topic: defensive programming (22 items)