Topic: current position in a user interface; cursor
Topic: ease of learning
Topic: ease of use
Topic: handling complexity
Topic: help in UserInterface
Topic: history list in hypertext
Topic: hypertext subsets, webs, and contexts
Topic: localized understanding
Topic: loosely structured data
Topic: minimal manuals and guided exploration
Topic: modes in a user interface
Topic: novice users and the UserInterface
Topic: open systems
Topic: problem of screen size
Topic: problems with disorientation in hypertext
Topic: spatial metaphor in user interfaces
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Subtopic: disorientation by novice users
Quote: the first reaction of novices is disorientation; just logging on is difficult [»carrJM11_1982]
| Quote: difficult to get started with a new system because of disorientation, poor fit with expectations, unresponsive to actions, and empty or unchanging screen [»carrJM11_1982]
| Quote: screen messages are a mystery to novice users; may confuse later work, or not be seen at all [»carrJM11_1982]
| Quote: laissez-faire systems allow novices to become lost in a maze of messages, commands, and side effects
| Quote: for novices, subtleties of command interpretation make actions of a command unpredictable; side effects worsen this impression [»carrJM11_1982]
| Quote: most systems display little about what just happened or what is happening; novices just see a blank or static screen [»carrJM11_1982]
| Subtopic: where, what, how
Quote: site, mode, and trail--Where am I?, What can I do?, How did I get here and where can I go? [»bereG9_1982]
| Quote: modes make computer appear unnatural and unfriendly; especially confusing when entered accidentally [»apple_1987]
| Quote: should be able to find out where a display object came from, what user instructions caused this effect [»drapSW_1986]
| Quote: systems are tools; except for tutorials, users must direct the system; laissez-faire is inevitable and systems are conceptual mazes [»carrJM11_1982]
| Subtopic: long actions
Quote: if an operation takes a long time in the Z editor, Z displays a line count periodically [»woodSR6_1981]
| Subtopic: recovering from disorientation, escape
Quote: Adventure intervenes when a player appears lost [»carrJM11_1982]
| Quote: a system should always provide clearly marked exits; allows escape from accidental errors [»moliR3_1990]
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Related Topics
Topic: current position in a user interface; cursor (23 items)
Topic: ease of learning (38 items)
Topic: ease of use (47 items)
Topic: handling complexity (60 items)
Topic: help in UserInterface (33 items)
Topic: history list in hypertext (26 items)
Topic: hypertext subsets, webs, and contexts (12 items)
Topic: localized understanding (43 items)
Topic: loosely structured data (20 items)
Topic: minimal manuals and guided exploration (44 items)
Topic: modes in a user interface (40 items)
Topic: novice users and the UserInterface (25 items)
Topic: open systems (33 items)
Topic: problem of screen size (12 items)
Topic: problems with disorientation in hypertext (18 items)
Topic: spatial metaphor in user interfaces (33 items)
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