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QuoteRef: maloTW5_1987
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Reference
Malone, T.W., Grant, K.R., Turbak, F.A., Brobst, S.A., Cohen, M.D., "Intelligent information-sharing systems", Communications of the ACM, 30, 5, May 1987, pp. 390-402. Google
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maloTW4.87 Semistructured messages are surprisingly useful for computer- supported coordination
391 ;;Quote: users filter mail by content (keywords and phrases), sender-receiver relationship, and by cost-value decisions
392 ;;Quote: cost of a mail message by size and by number of receivers; published articles had a high value
397 ;;Quote: InformationLens provides rule-action pairs for finding, filtering, and sorting mail
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