ThesaHelp: references t-z
ThesaHelp: ACM references m-z
Topic: voice and sound as a user interface
Group: coordination system
Topic: examples of coordination systems
Topic: task communication
Topic: shared information for collaborative work
Topic: interrupting interpersonal communication
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Reference
Watts, J.C., Woods, D.D., Corban, J.M., Patterson, E.S., Kerr, R.L., Hicks, L.C.,
"Voice loops as cooperative aids in space shuttle mission control",
Computer Supported Cooperative Work CSCW 96, ACM, 1996, pp. 48-56.
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Quotations
50 ;;Quote: NASA flight controllers use at least four voice loops to coordinate activity: from flight director, between air and ground, with support staff, and ad-hoc conferences
| 51 ;;Quote: use multiple voice loops to monitor, identify, and solve problems; example of use
| 52 ;;Quote: voice loops allows controllers to pick up relevant events without disrupting their own work or other work
| 53 ;;Quote: computer support systems provide raw data; voice loops carry integrated, event-level information
| 54 ;;Quote: use a voice loop to determine whether or not to interrupt someone
| 54 ;;Quote: on a voice loop, a controller responds to a directed message immediately, correctly, and precisely
| 54 ;;Quote: on a voice loop, use abbreviations, acronyms, and coded language to reduce traffic
| 55 ;;Quote: controllers can adjust the volume of a voice loop
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Related Topics
ThesaHelp: references t-z (309 items)
ThesaHelp: ACM references m-z (280 items)
Topic: voice and sound as a user interface (26 items)
Group: coordination system (8 topics, 214 quotes)
Topic: examples of coordination systems (23 items)
Topic: task communication (49 items)
Topic: shared information for collaborative work (35 items)
Topic: interrupting interpersonal communication (13 items)
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